16 Oct, 2026

Joanne Davis: Walk in the Other Guy’s Shoes

Why seeing the marketing, procurement, and agency triangle from all three sides matters. For decades, the marketing industry has talked about improving the client-agency relationship. Joanne Davis thinks we may have been leaving someone out. In her new book, Walk in the Other Guy’s Shoes: 25 Lessons for the Marketing, Procurement, and Agency Triangle, Davis […]

6 mins read

Why Are We Still Trying to Fix the Client-Agency Relationship?

Marketing, procurement and agencies agree on more than you might think. So why do the same problems persist? For an industry obsessed with change, marketing has a remarkable ability to keep returning to the same relationship problems. Briefing. Communication. Compensation. Trust. Transparency. Respect. The meaning of partnership. None of these are new concerns. Yet they […]

10 mins read